Terms of Service

Galaxy Unit is in early access

We use Galaxy Unit ourselves to run a real business, so faults hurt us too — but that is a reason to trust our motivation, not a guarantee about your data.

Your account

You must be at least 18 and using Galaxy Unit for a business. You are responsible for what happens under your account, for keeping your password to yourself, and for the people you invite into your workspace — each of them acts with the permissions you grant them.

The information you give us at sign-up must be accurate. Tell us if you think someone else has access to your account.

Your data stays yours

Everything you put into Galaxy Unit — your contacts, jobs, quotes, invoices, photos and files — remains yours. We claim no ownership of it. We store and process it to provide the service to you, and for no other purpose: we do not sell it, we do not use it to advertise, and we do not train AI models on it.

You can export your data and you can delete your account. What deletion does, step by step, is set out in the Privacy Policy.

You are responsible for having the right to hold the information you put in — in particular your own customers’ personal details — and for meeting your own legal obligations to them.

What the AI features are, and are not

Copilot produces suggestions from a language model. It can be confidently wrong. Do not treat its output as accounting, tax, legal or financial advice, and check any figure it gives you before sending it to a customer or a tax authority. Where it proposes a change to your data, it asks you to confirm first — that confirmation is yours, and so is the result.

Using Copilot sends your question and related workspace information to an outside AI provider. If that is not acceptable for your business, do not use it; the rest of the product works without it. The AI & Data Use Notice says all of this in full and forms part of these terms.

What you must not do

• Break the law with it, or use it to harm or harass anyone.
• Upload other people’s personal information that you have no right to hold, or content that infringes someone else’s rights.
• Send unlawful or unsolicited bulk messages to your contacts through the product.
• Attack the service: break into other workspaces, probe for weaknesses without our permission, overload it, or work around limits and access controls.
• Resell or white-label the service without our written agreement.

The full list, and what we do when a rule is broken, is the Acceptable Use Policy, which forms part of these terms. If you find a security weakness, please tell us rather than using it. We will not pursue anyone who reports a genuine fault in good faith and gives us a reasonable chance to fix it.

Price, while there is none

Galaxy Unit is free during early access. There is no payment processor connected and nothing charges you today. The plans shown on the pricing page describe what we intend to charge later; they are not a contract, and the figures may change before billing exists.

We will not start charging you without telling you first and giving you a clear choice: no card will be taken and no subscription will begin without you actively agreeing to it, on a page that states the price, the billing period and how to cancel. How a paid plan starts, renews, is cancelled and refunded is the Refund & Cancellation Policy.

Availability, suspension and ending

We do not promise a level of uptime. We may change or remove features, and take the service down for maintenance.

You can stop using Galaxy Unit at any time and delete your account from settings.

We may suspend or close an account that is being used in the ways listed above, or where the law requires it. Unless the law prevents us, we will tell you why and give you a reasonable opportunity to export your data first.

No warranty

Galaxy Unit is provided as it is, without warranties of any kind, to the extent the law allows — including any implied warranty of merchantability, fitness for a particular purpose, or that the service will be uninterrupted, secure or error free.

Some consumer protection laws give you rights that cannot be excluded. Nothing here removes those rights.

Limits of our responsibility

To the fullest extent the law allows, we are not responsible for indirect or consequential losses of any kind — lost profits, lost revenue, lost business or customers, lost goodwill, lost data, a missed appointment or lead, an undelivered message, a tax penalty from relying on a figure you did not check, an AI or automation error, or an outage at a provider we depend on — whether or not we were told such a loss was possible.

On the Free plan, the trial and any preview feature, our total liability to you is nil: you pay nothing, and the service is provided as it is. If you pay for a subscription, our total liability for everything arising out of the service in any twelve-month period is limited to the fees you actually paid us in the twelve months before the first claim. Several claims, incidents or users do not multiply that amount, whatever legal theory the claim is brought under. This allocation of risk is part of the price; we could not offer the service on these terms without it.

You agree to defend us and cover our costs, including reasonable legal fees, for claims by third parties that arise from your business: your content, your services, your quotes and invoices, your taxes, your messages to your customers, your handling of their personal information, your team, and your breach of these terms. This does not apply to the extent a claim is finally found to be caused by our fraud or wilful misconduct.

None of this excludes responsibility for fraud, or for anything a law that applies to you does not let us exclude — including rights a consumer protection law gives you.

If we disagree

Before either of us starts a court case, we talk. The party with the complaint sends a written notice — you through the contact form, we to the e-mail on your account — naming the account, the facts, the amount in dispute and the resolution wanted. We then have 30 days to try to resolve it in good faith. Only after those 30 days may a case be filed. This does not delay anything urgent — an injunction, a security emergency, protecting intellectual property, or a deadline the law itself sets — and settlement talks are without prejudice.

Any dispute is decided by the provincial and federal courts located in Toronto, Ontario, and both of us accept that forum. If you are an individual using the service as a consumer, nothing here takes away a right your local consumer law gives you to bring a claim where you live or to take part in a class proceeding. Claims must be brought within the time Ontario law allows; where the law lets us shorten that, a claim must be started within one year of the event.

Changes to these terms

We will update the date at the top when these terms change, and we will tell you in the product before a material change takes effect. If you do not accept a change, stop using the service and delete your account — your data goes with it.

Governing law and contact

Galaxy Unit is operated from Toronto, Ontario, Canada, and these terms are governed by the laws of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules.

Contact: the contact form. The Privacy Policy, the AI & Data Use Notice, the Acceptable Use Policy and the Refund & Cancellation Policy form part of this agreement.